4G Growth Platform / Medical & Healthcare

For clinics that are good at medicine,
and tired of being the front desk.

Online booking, SMS reminders, recall, intake, and Google reviews on one 4G Growth Platform dashboard. We configure it with your team around how your practice actually moves a patient from a missed call to a kept follow-up.

Book a Clinic Discovery Call See What Changes

For doctors, dental, vet, and aesthetic practices in the Philippines.

The Medical pack is a clinic booking and recall system for Philippine practices, built on the 4G Growth Platform.
It runs online booking, SMS reminders, recall, intake forms, and Google review requests from one dashboard, so a missed call becomes a kept, repeat visit.

Fourth Ground Consulting installs and runs it with you from Davao City.

WHAT BREAKS WITHOUT A SYSTEM

The medicine is fine. The follow-up is what leaks.

"Maganda naman ang serbisyo. The problem is the front desk, the follow-ups, and the no-shows. Walang sumusubaybay."

HOW PATIENTS CHOOSE A CLINIC IN 2026

What the research says fills a clinic's calendar and keeps it full.

Three recent pieces of research point the same way. Patients now search online almost as often as they rely on referrals. Online booking can fill slots that sat empty. Reminders bring more patients through the door. Each maps to part of the Medical pack.

59%

of healthcare consumers use online search to find a new primary care provider, nearly tied with referrals at 60%.

What we build with youLocal SEO (search engine optimization) puts your clinic and its Google reviews in front of nearby patients who search before they book.

Source: Press Ganey, “Consumer experience in healthcare”, Published 29 August 2025.

22.7% to 10.3%

After a German eye practice introduced online booking, its median rate of unused appointments fell from 22.7% to 10.3%.

What we build with youYour online appointment page stays open 24 hours, so patients claim open slots without waiting on a callback or a Facebook reply.

Source: Frontiers in Digital Health (Kammrath Betancor et al., University of Freiburg; peer-reviewed, PubMed-indexed, PMID 40385311), “Efficient patient care in the digital age: impact of online appointment scheduling in a medical practice and a university hospital on the “no-show”-rate”, Published 02 May 2025.

11%

Across 10 randomized trials, patients who received outpatient appointment reminders were, on average, 11% more likely to attend than those who did not.

What we build with youAutomatic SMS confirmations and reminders go out before every visit, and the no-show recovery sequence rebooks the slot when someone still misses.

Source: Journal of Hospital Management and Health Policy (AME Publishing Company; Al-Turbag, Mooney, Corry; peer-reviewed), “A systematic review and meta-analysis of appointment reminders for enhancing hospital attendance”, Published online: 06 March 2026.

Every figure above was checked against its source on 30 September 2026. Where a study comes from outside the Philippines, read it as a guide to direction rather than a local promise.

WHAT YOU GAIN WHEN YOU BUILD WITH FOURTH GROUND

Three shifts. Three reasons clinics partner with us.

When you sign on as a 4G client, the Medical pack is installed inside your dashboard on day one. Below is what changes for your practice, mapped to the Fourth Ground services that make it real.

OUTCOME 01

Patients book themselves. Slots stop being empty.

  • Online appointment page open 24 hours
  • Automatic SMS confirmation and reminders
  • No-show recovery sequence rebooks the slot

Powered by Smart Booking · CRM Setup · Workflow Automation

OUTCOME 02

Follow-up runs without you in the chair.

  • Recall campaign nudges patients at the right interval
  • Missed-call text-back catches the call you missed
  • Intake form lands before the patient does

Powered by Lead Capture · Sales Pipeline Automation · AI Engine

OUTCOME 03

Your reputation builds itself, locally.

  • Post-visit SMS asks for a Google review
  • Every patient gets the same review link, and concerns reach you directly
  • Local SEO surfaces your stars to nearby patients

Powered by Reputation Engine · Local SEO · Review & Reputation

Patient data handled with RA 10173 (Philippine Data Privacy Act) awareness. SOC 2 hosted infrastructure. Your records, exportable any time.

WHAT IT COSTS

One base. One Medical pack.Pick how much of the lift we carry.

Prices in Philippine pesosInternational pricing in US dollars

THE BASE · REQUIRED FOR EVERY 4G CLIENT

The 4G Growth Dashboard

₱9,500$260

PER MONTH

MEDICAL LITE

₱8,500$230

PER MONTH

Self-serve. Templates, workflows, KPI dashboard, and message scripts. You run the dashboard, we keep the library current.

MEDICAL PRO

₱28,000$760

PER MONTH

Done-with-you. Everything in Lite, plus 8 hours per month of a senior contractor configuring inside your account.

SETUP SPRINT

₱85,000$2,310

ONE-TIME

Two-week install with a senior contractor. Full configuration, data migration, team training. You keep everything.

PER-VISIT TRAINING

₱12,000$330

PER VISIT

Three-hour live session for your team. On-site in Davao or virtual. Add to any pack as many times as you need.

QUESTIONS, ANSWERED

What clinic owners ask us first.

What does the Medical pack configure?

It tunes the base 4G dashboard for a healthcare practice: a patient-centric CRM, online booking with SMS reminders, recall campaigns, digital intake forms, telehealth funnels, and automated Google review requests. The templates, workflows, KPI dashboard, and message scripts all ship pre-built for clinics.

Will it actually cut our no-shows?

Yes. Booking confirmations, appointment reminders, a no-show recovery sequence, and recall campaigns all ship inside the Medical pack. Together they keep slots full and bring patients back at the right interval.

How much does the Medical pack cost?

The base 4G Growth Platform is 9,500 pesos per month and is required. On top of that, Medical Lite is 8,500 pesos per month self-serve, Medical Pro is 28,000 pesos per month done-with-you with 8 hours of senior-contractor time, or a one-time Setup Sprint is 85,000 pesos. Per-Visit Training is 12,000 pesos per session and stacks on any pack.

Is patient data handled safely?

Yes. The infrastructure is enterprise-grade and SOC 2 hosted, and the Medical pack templates are built to be aware of the Philippine Data Privacy Act (RA 10173). Your account, your patient records, your data, with full export available any time.

Do I have to set it up myself?

Only if you want to. Lite is self-serve. The Pro pack and the Setup Sprint put Fourth Ground's team inside your account doing the configuration with you. You stay the account owner either way.

Is an online clinic booking system worth it for a small practice?

The evidence points that way. In a 2025 Frontiers in Digital Health study, a private German eye practice cut its median rate of unused appointments from 22.7% to 10.3% after adding online booking. The Medical pack keeps your booking page open around the clock.

How can my clinic get more Google reviews?

Ask every patient, soon after the visit. Press Ganey reported in 2024 that 83.5% of healthcare consumers at least occasionally check online reviews, even with a referral in hand. The Medical pack sends that request by SMS after every visit.

How do patients find a new doctor or clinic online?

Through search, almost as often as through referrals. Press Ganey's 2025 consumer experience report found 59% use online search to find a new primary care provider, against 60% who rely on referrals. Local SEO (search engine optimization) keeps your clinic visible there.

READY WHEN YOU ARE

Stop being the front desk. Let the system follow up.

Twenty minutes on a call. We map your patient flow and tell you, honestly, whether Fourth Ground is the right partner for your practice.

Book a Clinic Discovery Call See All Industries

No obligation · No generic pitch · Just a clear conversation about how your clinic should run.