What does the Medical pack configure?
It tunes the base 4G dashboard for a healthcare practice: a patient-centric CRM, online booking with SMS reminders, recall campaigns, digital intake forms, telehealth funnels, and automated Google review requests. The templates, workflows, KPI dashboard, and message scripts all ship pre-built for clinics.
Will it actually cut our no-shows?
Yes. Booking confirmations, appointment reminders, a no-show recovery sequence, and recall campaigns all ship inside the Medical pack. Together they keep slots full and bring patients back at the right interval.
How much does the Medical pack cost?
The base 4G Growth Platform is 9,500 pesos per month and is required. On top of that, Medical Lite is 8,500 pesos per month self-serve, Medical Pro is 28,000 pesos per month done-with-you with 8 hours of senior-contractor time, or a one-time Setup Sprint is 85,000 pesos. Per-Visit Training is 12,000 pesos per session and stacks on any pack.
Is patient data handled safely?
Yes. The infrastructure is enterprise-grade and SOC 2 hosted, and the Medical pack templates are built to be aware of the Philippine Data Privacy Act (RA 10173). Your account, your patient records, your data, with full export available any time.
Do I have to set it up myself?
Only if you want to. Lite is self-serve. The Pro pack and the Setup Sprint put Fourth Ground's team inside your account doing the configuration with you. You stay the account owner either way.
Is an online clinic booking system worth it for a small practice?
The evidence points that way. In a 2025 Frontiers in Digital Health study, a private German eye practice cut its median rate of unused appointments from 22.7% to 10.3% after adding online booking. The Medical pack keeps your booking page open around the clock.
How can my clinic get more Google reviews?
Ask every patient, soon after the visit. Press Ganey reported in 2024 that 83.5% of healthcare consumers at least occasionally check online reviews, even with a referral in hand. The Medical pack sends that request by SMS after every visit.
How do patients find a new doctor or clinic online?
Through search, almost as often as through referrals. Press Ganey's 2025 consumer experience report found 59% use online search to find a new primary care provider, against 60% who rely on referrals. Local SEO (search engine optimization) keeps your clinic visible there.