What does the Trade pack configure?
It tunes the base 4G dashboard for an automotive or trade business: estimate request forms, a service booking page, missed-call text-back, dispatch and on-the-way SMS, job-complete review requests, and maintenance reminders. Templates, workflows, KPI dashboard, and message scripts ship pre-built.
How does it stop lost jobs from missed calls?
Missed-call text-back replies to every missed call instantly so the lead is captured, not lost. Estimate follow-up keeps quotes alive, and dispatch SMS keeps customers informed so they choose you over the next caller.
How much does the Trade pack cost?
The base 4G Growth Platform is 9,500 pesos per month and is required. On top of that, Trade Lite is 8,500 pesos per month self-serve, Trade Pro is 28,000 pesos per month done-with-you with 8 hours of senior-contractor time, or a one-time Setup Sprint is 85,000 pesos. Per-Visit Training is 12,000 pesos per session and stacks on any pack.
Is my customer data safe?
Yes. The infrastructure is enterprise-grade and SOC 2 hosted, and the Trade pack templates are built to be aware of the Philippine Data Privacy Act (RA 10173). Your account, your customer records, your data, with full export available any time.
Do I have to set it up myself?
Only if you want to. Lite is self-serve. The Pro pack and the Setup Sprint put Fourth Ground's team inside your account doing the configuration with you. You stay the account owner either way.
Can it send PMS and aircon cleaning reminders automatically?
Yes. You set the interval for each service, whether PMS (preventive maintenance service) for a vehicle or a cleaning for an aircon unit, and the maintenance reminder goes out on schedule with a link to your booking page. Owners now choose again at every visit: Cox Automotive's 2025 Service Industry Study found only 54% of US owners of cars two years old or newer returned to their selling dealership for service.
Can customers request an estimate online before they call?
Yes. The estimate request form sits on your site around the clock, collects the job details, and sends an auto-acknowledgment so the customer knows the request landed. Estimate follow-up keeps the quote alive while they decide. Cost clarity weighs on the choice: Cox Automotive's 2025 Service Industry Study found 55% of US vehicle owners think it is very important to be able to compare costs online.
Does the Trade pack work for car dealerships too?
Yes. The same pack serves dealership sales and service teams: missed-call text-back, the 24-hour request form, auto-acknowledgment that routes each lead to the right person, and service reminders after the sale. Buyers are weighing more options, too. Cox Automotive's 2025 Car Buyer Journey Study found 66% of US buyers considered both new and used vehicles, up from 57% previously.